Industrial Parts & Service Wiki

1.2 | How do I process a Harvard Order for an FMS Site?

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Steps in the screenshots correspond to the numbers in the headings.

In our example, Ellen Markey is acting as an ATS buyer purchasing for the Eaton Middlesex site. The only thing on the order is Harvard products, so the Order goes straight to the IPS Pricing team.  A screenshot of the the order is below.

Because this item contained ONLY new Harvard Products, and is for an FMS Site, it will bypass the Quote stage and move directly to an Order.  We will be able to find this on the Pricing Analyst Dashboard.  

1. If the Dashboard isn't your home page, go to Dashboards from the main menu bar.

2. Type Pricing Analysts in the search criteria.

4. As a best practice, you should always Refresh the Dashboard to make sure you are working with the most current data.

5. Orders in the Harvard Queue means that there is not an owner assigned to work the job.

6. My Open Orders means that these are the orders assigned to the person who is logged in at the moment.  

Notice that there are only two orders showing in this box currently.

7. Click on the double diagonal arrows to see the window full screen.

8. Click View Report to see all of the orders.  In our case, we are going to be working from the Orders in the Harvard Queue window.  We will click on the View Report options.

This may take a minute to process.

9. Shown are all the orders that need to be worked.  These Orders are assigned to the Harvard Distribution queue and NOT to a specific person.

Because it will be easier for the Team to find and work on these orders if they aren't assigned elsewhere, please do NOT assign the order to yourself.

11. This takes you directly into the order screen.  You can see you are in a Order Accepted Status.

12. Click on the pencil at the end of the order name line to start editing.

13. Enter the QuickBooks Job number under the Order Name Field.  You will want to copy this number as you will paste it onto the Order Lines.

14. Under Order Comments, add a line with the message "Confirming the Vendor is Harvard" (or whoever the vendor is.)

An integration will run and this information will transfer over to eCommerce so the buyer knows who the proper supplier is and can post the PO in EFP.

15. Click Save to save the changes.

18. Enter the Quick Books job number in the Order Number field.  This is entering it on the line level for the order.

19. Click Save.

21. Move the status to Fulfillment Pending and Mark as Current Status.

22. At this point, the order is removed from the "Orders in the Harvard Queue" Window on the Dashboard.  This is because it is no longer in Order Accepted Status and all lines have an order number entered against them.

23. You will notice that 1106 is now showing in the Orders Needing shipment info window.

  • When the buyer placed the order, they paid by PO and charged the shipping to their UPS account.
  • Once the order has been fulfilled, follow these steps to close out the order.

24. Scroll down to the Shipping and Billing information.

25. Enter the Shipping method (if available) and tracking information and Save.

26. Because the Payment was PO, there is no need to mark the Order Paid.

27. Move the status to Activated and Mark as Current Status.

28. The confetti flies.

29. Order now shows Completed in eCommerce as well.

A video on this topic can be found by clicking the following link:

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Previous Article 1.1 | How does the IPS Pricing Analyst Dashboard in Salesforce work?
Next Article 1.3 | How does a Harvard order from an ATS Buyer for an FMS Site flow through the Order Process from eCommerce to Salesforce?