Industrial Parts & Service Wiki

Recent updates

• | How do I check to see if a product can be repaired if it is not listed on the website?

  Article

  Updated on Dec 03, 2021

  Article also found in:

  • Administration /  | Site Service Reps / | Capability Requests
  • eCommerce User Guide /  | Product Pages / | Capability Request

• | What do I do if I can't find the product in the ATS Store?

  Article

  Updated on Dec 03, 2021

• | Too many search results?

  Article

  Updated on Dec 03, 2021

  Article also found in:

  • Administration /  | Site Service Reps / | Capability Requests
  • Administration /  | Capability and Sourcing Requests / | C&S Requests in eCommerce

• | What does it look like if the Customer is eligible for Free Shipping?

  Article

  Updated on Dec 03, 2021

• | Using the "CONTACT US" form.

  Article

  Updated on Dec 03, 2021

  Article also found in:

  • Administration /  | Customer Transactions / | Customer Transactions
  • Administration /  | Site Service Reps / | Capability Requests

• Completing a Task with the Kitting Variant

  Article

  Updated on Sep 17, 2021

• | What shipping options are available in eCommerce?

  Article

  Updated on Jun 29, 2021

• | What are Refurbished items and how do they function in the ATS store?

  Article

  Updated on Jun 21, 2021

• | How do I process a NON-PRICED repair quote for an ATS Site/IPS Sales Rep/Site Service Rep in Salesforce?

  Article

  Updated on Jun 11, 2021

• | How do I process a NON-PRICED repair quote in Salesforce? (Existing Customer w/o terms)

  Article

  Updated on Jun 11, 2021