ATS Part Description Standards
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| Capability and Sourcing Requests
| C&S Requests in eCommerce 5
- | Too many search results?
- | How can I request a repair evaluation on the ATS eCommerce Store? Use the Capability and Sourcing Request Form!
- | How do I check to see if a product can be repaired if it is not listed on the website?
- | If the product isn't listed on the website, how can I find out if IPS can get it for me?
- | Using the "CONTACT US" form.
| C&S Requests in Salesforce 12
- Capability and Sourcing Request Workflow in Salesforce
- What is on the Sourcing/Customer Service Dashboard?
- How can I access Capability Requests submitted by a Customer/SSR?
- How do I clone a Capability and Sourcing Request?
- -NEW is unavailable but -REF is available. -REF was not one of the product types requested on the Capability and Sourcing Request. What do I do next?
- Is there a table that shows who gets should be notified for each type of repair?
- How do I close out a C&S request that we cannot fulfill?
- What do I do if I find that the Product requested on the C&S request is already in the system?
- How do I create a new product in Salesforce?
- ATS Part Description Standards
- What are the New Part Setup Standards in Salesforce?
- Workflow with hyperlinks to the different teams.
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