There may be times that, for many different reasons, we are unable to fulfill the customer's Capability and Sourcing Request.
At any time during the process, anyone can move the status to NO Quote and Mark as Status. This will close out the Capacity and Sourcing Report for everyone through out the Process.
In this example, the Customer only requested the Repair Option. Once the Evaluation came in, it was determined that the product was damaged beyond repair. The Request then moved on to the Sourcing team, who were not able to an outsource vendor, nor a refurbished unit.
1. Scroll down until you see the comments section. Enter any additional information there.
2. Click on the Pencil and enter the reason for NO Quote.
3. Click the No Quote button and Mark as Current Status.
4. The Status on the C&S changes to No Quote.
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