6. | CSR eCommerce Reference Material
13 Articles
- 6.1 | How do I create a login in the ATS Store?
- 6.2 | What happens in eCommerce when a customer contact is added to an existing account in Salesforce?
- 6.3 | How to Order Repair Service on buy.advancedtech.com?
- 6.4 | How do I place a Non-Priced Repair Order for a customer in eCommerce while Masquerading?
- 6.5 | How do I place a New Product order for a customer in eCommerce while Masquerading?
- 6.6 | How to Order a New Part on buy.advancedtech.com?
- 6.7 | What if I can't see one of my customers in the eCommerce dashboard?
- 6.8 | How does a customer charge shipping to their own account in Big Commerce?
- 6.9 | How do you process a shipping refund for a Pay by PO customer?
- 6.10 | How do you process a shipping refund on eCommerce?
- 6.11 | How do I process credit card transactions in eCommerce?
- 6.12 | What happens if a customer payment method in BigCommerce has to be changed after checkout?
- 6.13 | What happens in eCommerce when a Product Price Type DISCOUNT is updated for a customer in Salesforce?