Steps in the screenshots correspond to the numbers in the headings.
This is an introductory walk through of ordering a new part (as opposed to a repair) on https://buy.advancedtech.com
1. Log in to your account at buy.advancedtech.com. If you have not created an account, and need instruction, see the following article:
2. The quickest way to find a part is to type the product information into the search bar. If you know the product ID or part number, type that into the search bar.
3. Alternatively, you can browse by category by placing the cursor on the CATEGORIES area of the header. You will notice a drop down of categories and then when you mouse over a particular category (in this example, Electronics) the sub-categories will fly out to the right. See example below.
4. For this example, we are going to assume that you know the model number that you would like to purchase: model number 63-00740, which is an EATON KEYPAD FOR 3985K (Legacy Part)
5. Type "63-00740" into the search bar and a quick view will popup with matching results.
At this point, either mouse over to the product in the drop down or hit ENTER or the red magnifying glass at the end of the search bar to complete the search request.
6. The search results for "63-00740" will pop up on the screen. With any luck, the item you were searching for should be one of the first items displayed. If not, the search results can be filtered down by selecting the appropriate CATEGORY or BRAND on the left hand side of the screen.
7. Move your mouse to the first item displayed, which matches the search by model number, in this case, "Eaton 63-00740 Keypad for 3985K" and select the link on the title.
8. This will bring you to the page specifically for Part ID # 63-00740 (see Below).
9. Select the quantity desired and "ADD TO CART"
Note: The SKU for this particular product ends in "-LEG" denoting that it is a LEGACY new part. The SKU number 63-00740-LEG will match the Salesforce Product ID.
10. A popup window will show up with the item and showing that it was added to the cart. If finished shopping, hit "PROCEED TO CHECKOUT" to continue.
Tip: Your default Shipping Address will populate the shipping to address fields on the Checkout screen. Update if necessary
11. Choose the shipping method desired from the drop-down. Enter Order Comments as necessary.
Alert: If there is no weight currently established for the item, the default UPS ground fee of $26.95 will be displayed
12. Hit "Continue" and follow to the Billing section. Verify that the billing address is correct if necessary.
13. Select Payment method. If customer is a "Pay by PO" customer, the Pay by PO payment method will show up as a selection option. All that is necessary is to enter a PO reference number to check out.
The Pay by PO is a selection option in the Admin Panel of Big Commerce. It is integrated to Salesforce and will show up automatically if the customer has an active terms account with ATS.
14. If Credit Card is selected, a drop down will appear to enter the credit card information (see below). If PayPal is selected, the "Place Order" button changes to "Check out with PayPal" and you will navigate to PayPal to finish your transaction.
15. Verify that the pricing is correct and then hit the "Accept Terms and Conditions" button
16. Finally, hit the "Place Order" button. If you have paid with a credit card, the payment will be authorized but not captured until the item has shipped.
17. If all goes through correctly, you will receive an order confirmation email as well as advance to the order confirmation screen as shown below:
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